We have answers.
- Online Orders
Are there limits to the number of items you can buy online?
So that everyone may have the opportunity to purchase popular items, we occasionally limit the quantity an individual and/or household may purchase, identified considering a number of factors, including but not limited to whether the orders are:
purchased using the same credit card
purchased using the same email address
shipped to the same address
placed with the same billing address
purchased using the same phone number
placed from the same IP and/or mobile device
What is CAMP's website disclaimer?
While we make every effort to ensure that all information displayed on camp.com is correct, occasionally the image of an item, its description or available quantities may appear different online than in actuality. In our commitment to provide you with the best possible service, we will inform you of any known discrepancies when you place your order or as quickly as possible thereafter. We reserve the right to cancel or modify promotions at any time due to system or typographical error, fraud or other unforeseen problems, and to change prices at any time.
A pre-order item is included in my order. When will the order ship?
Pre-Orders will begin the shipping process at the date designated on the item page. Any other items included in the order will wait to ship until this date as well. Please note, this is not the case with customized items.