We have answers.
- Visiting Camp
Do you offer curbside pickup?
Not officially, but if you call any of our stores and pay by phone, one of our Counselors would be happy to run your purchase out to you!
We also offer same day delivery within a certain radius of our stores. Ask a Counselor in store or email firstname.lastname@example.org to see if we can reach your delivery destination the same day.
Are you still hosting birthday celebrations?
We sure are! Visit CAMP Celebrations for more information on hosting a birthday party with CAMP. Please specify at the time of booking if you would like to require your guests to wear masks at your party.
Check out camp.com/celebrate to see the types of celebrations we offer and book your party online.
What experiences does CAMP offer in stores?
CAMP stores offer a range of awesome activities for families, including timed-entry immersive experiences, daily activities, and special events. Check our homepage to find out what’s happening at CAMP stores near you.
Are dogs allowed at CAMP Stores?
Pets are not allowed at our CAMP retail locations. However, we are happy to accommodate any guest who requires the aid of a service animal.
My child has special needs. How can you accommodate their needs?
CAMP is committed to providing an inclusive experience for every family. For more information on how we can accommodate your child’s needs, please see our Sensory Friendly Time page, or email us at email@example.com
Is there an age/height requirement for any of CAMP’s experiences?
There is no age or height requirement for any of the activities at CAMP. Everything is at parents’ discretion, just like a playground!
Are there bathrooms available?
All of our store locations have bathrooms available for customers either in store or nearby.
Are CAMP stores and experiences accessible by stroller?
All of our stores are accessible by stroller, but not every experience is designed to accommodate a stroller. Fortunately, we also have stroller parking!
Is the experience wheelchair accessible?
Yes, all of our store locations are ADA compliant and accessible for everyone. Certain elements of our experiences are not wheelchair accessible.
Is parental supervision required? Can children attend without an adult?
Parents or guardians are responsible for their children during their entire time at CAMP, whether they’re attending an event or not. Except for specific, special events like our Date Night Drop-Off series, activities and events at CAMP are designed to be enjoyed by the entire family, and caregivers are responsible for their children during their entire time at CAMP. This is to ensure safety which is our top priority!
What does my ticket include?
Ticketed Experience tickets include access to the entire playable experience, and may also exclusive experience memorabilia such as a Pup Tag and PAW stickers for Paw Patrol.
Activity tickets include entry to the activity, supplies and any additional gear needed for the activity. More details are available within each Activity description.
How long are experiences at CAMP?
On average, families typically hang with us for at least an hour. Depending on the activity or experience you are participating in, you may end up staying up to a few hours at our stores.
What experiences does CAMP offer in stores?
Depending on your store location, we offer a variety of different experiences:
Non-ticketed, free-to-enter experiences like Base Camp, Art Camp and Present Camp
Ticketed immersive experiences for the whole family like Paw Patrol and Cosmic Camp
Activities like Slime Bootcamp, Mozart for Munchkins and Date Night Drop-Off, which are ticketed for kids and free for adults
CAMP Canteen, our general store of products to discover, as well as food or drink snack break
Do you offer In store party packages? What is the pricing for parties at CAMP?
CAMP is a magical space for a super fun celebration, for a birthday or any occasion!
All our celebration packages include private access to our Campitheater, equipped to seat around 20-30 kids, craft + playtime stations, as well as a dedicated Party Captain and CAMP staff to facilitate a fun and safe experience including games, dancing and a scavenger hunt! Our standard 90 minute party package starts at $930 for up to 60 guests and can be customized around a theme like Paw Patrol and expanded to include additional entertainment.
Learn more about CAMP Birthday Celebrations here.
Where can I find a CAMP store near me?
You can find store hours for each of our stores on each Location page: